Frequently asked questions.

Easy Instance is managed Odoo cloud hosting. Pick an Odoo version and it's live on a secure URL in under 60 seconds, with SSL, daily backups, monitoring, GitHub deploys, staging and the Insy AI assistant included. We run the servers so you can run your business.

Under a minute. Our automated, Docker-based infrastructure provisions a fully configured Odoo instance as soon as you click deploy.

No. The dashboard walks you through deployment and day-to-day management. Developers still get GitHub deploys, a package installer and a browser terminal when they need them.

Every version from Odoo 16 to Odoo 19. You choose the version when you create an instance.

Both. Easy Instance hosts Odoo Community and Odoo Enterprise. Using Enterprise requires a valid Odoo Enterprise subscription from Odoo S.A.

Yes. Every account starts with a 10-day free trial with 0.5 vCPU, 1 GB RAM and 5 GB storage, and no credit card required. You only add billing details if you continue after day 10.

Choose the region closest to your team when you create an instance: Mumbai, Singapore, Frankfurt or Virginia.

A worker is an Odoo server process. More workers let your instance handle more requests at the same time, which matters once several people use Odoo at once. You can start with one and add more any time.

A common rule of thumb is one worker for roughly every 6 people using Odoo at the same time. Heavy reports, large imports and the website builder need more. Start small, watch the live metrics, and add workers from the dashboard when you need them.

Yes. Change workers and storage from your dashboard at any time. Changes apply immediately with no downtime and no support ticket.

Yes. Every instance has live and historical CPU, memory, storage and worker metrics, with an activity feed of resource peaks and instance events.

Yes, on every instance. Test module updates and changes in a private copy before they reach production.

Yes. Point your domain at your instance and add it in the dashboard. An SSL certificate is issued and renewed automatically, and you can bind several domains to one instance.

Yes. Connect a GitHub repository and Easy Instance deploys your custom modules on every push. You can also install modules from the built-in marketplace, another Git repository or a ZIP URL.

Yes. Type a package name from PyPI in the Packages tab and install it, with no pip or requirements.txt editing. Uninstalling is one click.

Yes. Every instance has a secure browser terminal with aliases such as odoo-shell, odoo-update and odoo-install. Destructive commands are blocked and every session is logged.

Yes. Odoo settings are fully available in the Odoo admin panel. For server-level configuration, contact our support team.

Your instance is backed up automatically every day, with point-in-time restore. You can also take a manual backup at any time from the dashboard and restore in one click.

Yes. Download any snapshot to keep off-site or to move to another host. Your data is always yours.

Every instance runs in an isolated container with encrypted storage, SSL by default, and security patches applied automatically.

In the region you choose, on encrypted cloud infrastructure with redundancy across multiple availability zones.

Yes. Our team helps you restore your database and filestore onto an Easy Instance instance running the same Odoo version, and reconnect your GitHub repository.

Yes. Our team migrates data from Zoho, Tally, ERPNext and QuickBooks, or from spreadsheets and in-house systems. Contact us and a migration expert plans it with you.

No. We only read from your old system, so you can keep using it until you go live on Odoo. The first import runs into a staging copy for you to check.

You pay $30 per Odoo worker per month, plus $0.80 per GB of storage beyond the first 5 GB. There are no fixed tiers and no per-user fees.

No. Add as many Odoo users as you like. Pricing depends on workers and storage, not seats.

Yes, any time from your dashboard. Changes apply immediately and billing is prorated automatically.

We offer a 30-day money-back guarantee. If you're not satisfied, contact support for a full refund.

Yes, 50% off any Easy Instance usage. Contact us with proof of status and we'll set it up.

Insy is the AI assistant included with every Easy Instance deployment. Ask questions about your Odoo data in plain English, print reports, build KPI dashboards and automate workflows.

Yes. Insy comes with every instance, with no extra setup and no add-on pricing.

No. Insy understands natural language and turns your questions into the reports, dashboards or actions you need.